Give every customer a photo inventory of every carton.
Photograph each carton as your team packs it, label it with a QR code, and let the customer see the list on their own phone. When a dispute comes, it ends with photos — not an argument.
Carton 31 — packed in the puja room on 12 Nov, with the brass diyas and the idols.
The arguments every mover knows.
Most disputes are about what nobody can prove.
“There were 48 cartons.”
The customer says one is missing. Your handwritten list says 47. Neither of you can prove it.
“It was fine when you took it.”
A scratch on the fridge. Was it there before? There’s no photo.
“Which carton has the puja items?”
Unloading at 10 pm, the family needs one carton now — and they all look the same.
An inventory the customer can see.
A few seconds per carton, while your team packs.
One Space per job
Create a Space for the customer and a move: “Pune → Bengaluru, Mehta family”. Print QR labels for the cartons.
Photograph as you pack
The AI lists what is in each carton. Add condition photos of the fridge, TV and furniture.
Invite the customer to look
Send one link. The customer sees every carton and photo on their phone — and can only look.
Deliver and close
Scan labels as you unload, take arrival photos, and share the printable damage report if needed.
What your team gets
A selling point at the quote, and evidence at the delivery.
Photo inventory
Every carton with photos and the list the AI read from them.
QR carton labels
Scan during unloading to see what’s inside and which room it goes to.
Before-and-after
Condition photos at packing and on arrival, in a printable report.
Customer can look
A look-only invite link — the customer sees everything, changes nothing.
Works offline
Basements, service lifts, highway dhabas — photos upload when you reconnect.
Where everything went
Every item, its carton and its room at the destination — open it in Excel.
Picture a Pune to Bengaluru household shift
Your team packs 47 cartons over a day. Each one is photographed open, labelled with a QR code, and sealed; the fridge and TV get condition photos. The customer watches the list grow on their own phone.
At delivery, the customer asks about a scratch on the fridge. The photo from packing day shows it was already there. The conversation takes a minute.
Your photos live in your own Google Drive.
Not on a server you can’t see into.
Full photos in your Drive
Every photo and the master copy of your records are written to a folder in your own Google Drive. You can see them, download them, or delete them.
Only what it made
The app can open only the files it creates — never the rest of your Drive.
Plain about the rest
To stay fast, our server keeps a working copy of your records, small thumbnails and a search index. To read a photo, it is sent to Google’s Gemini AI. Privacy details
Questions people ask
How can movers prove the condition of goods before shifting?
With WhatsWhere, take condition photos of each item and carton while packing, and again on arrival. The photos are dated, kept side by side, and print as a damage report you can share with the customer.
What should a packers and movers inventory list include?
Every carton with a number, what is inside it, the room it came from and is going to, and the condition of valuable items. WhatsWhere builds this from photos as your team packs.
Can the customer see the inventory on their phone?
Yes. Invite the customer with a look-only link. They can see every carton, its photos and contents, but cannot change anything.
How do QR labels help during unloading?
Scanning a carton’s label shows what is inside and opens it in the app, so the crew knows where it goes and the family can find the urgent carton first.
What happens if a customer claims damage?
Open the damage report: the condition photos from packing and from arrival, side by side. Photos support the conversation and any insurance claim; they do not decide it on their own.
Does it work in buildings with poor signal?
Yes. Photos are kept on the phone and upload by themselves when the signal is back.
Do my packers need training to use it?
Very little. Packing is: open the carton, take a photo, stick the label. It runs in the phone’s browser — nothing to install.
Guides for this
Packers and movers damaged your goods? How to claim
What to do when goods arrive damaged: photos, inventory, written notice to the mover, transit insurance and the consumer commission. Step by step.
Read →GuideMoving inventory list: what to record for every box
What to record for each box before the truck leaves: contents, room, condition and photos. Includes a printable template you can copy into Excel.
Read →GuideHow to label boxes for shifting (and find things later)
Label each box with room, number and handling marks, then add a QR code so anyone can scan it and see what’s inside without opening the box.
Read →ChecklistHouse shifting checklist for India: 6 weeks to moving day
A week-by-week house shifting checklist for India: packers, society NOC, lift booking, gas transfer, labelling boxes and what to unpack first.
Read →Other ways people use it
The same app, wherever things go.
Which bag has the charger?
Photograph each bag before you leave. Ask on the trip — and keep the photos for a lost-luggage claim.
See how → Shifting homeShift home without losing a thing.
Photograph each box as you pack, print QR labels, unpack room by room — with photo proof for damage.
See how → Events & warehousesCrates out. Crates back. Nothing missing.
Many trips at once, reusable crates, a team on one list — warehouse to venue and back again.
See how → Find things at homeThree homes. One answer.
Map the cupboards in every place you keep things — then just ask where it is.
See how → Offices & corporatesOffice shifting without the lost-monitor hunt.
QR-labelled crates per desk, mapped cabinets at the new office, and a CSV of where everything went.
See how → StudentsFlying abroad to study?
Four bags, one flight, every item photographed. Find anything after landing — and keep the photos if a bag goes missing.
See how → Renters & home inventoryA dated record of the flat you rent.
Photograph what the flat contains when you get the keys. A calmer deposit conversation when you leave.
See how →Win the job with a photo inventory.
Sign in with Google, create a Space for your next job, and photograph the first carton.